You can only connect to the Wi-Fi when aboard a FlixBus or FlixTrain. You must open your smartphone's Wi-Fi settings, select "FlixBus Wi-Fi" or "FlixTrain Wi-Fi," and accept the terms and conditions. Once the internet connection is established, you can start browsing the web. To return to our Wi-Fi landing page, go to wifi.flixbus.com or wifi.flixtrain.com.
Before using the Wi-Fi, take a minute to check out what you can do with our free onboard service.
How do I connect to the free Wi-Fi on board?
Is the Wi-Fi unlimited?
Unfortunately, the Wi-Fi is not unlimited. To ensure the bandwidth is optimized to provide a better experience for everyone aboard, there might be speed and certain website limitations. When you've consumed your data allowance, you won't have access to the internet, or we'll reduce the connection speed. After your trip, you'll receive a survey via email that you can fill in to help us further improve our onboard Wi-Fi experience.
Why are there Wi-Fi limitations?
We limit the data allowance and connection speed to provide a fairer experience to every user aboard. We aim to deliver the best experience to all travelers, but due to the moving conditions of the vehicle and the country/region restrictions, we won't be able to guarantee fast or continuous internet access. If you experience a poor internet connection, please try again later, as you might be crossing an area with low coverage. Don't forget to fill in the survey we'll send you after your trip to help us further improve the onboard Wi-Fi experience.
Which services are available with the Wi-Fi on board?
You can use WhatsApp, Messenger, and other text services, check your emails, scroll through Instagram and Facebook (video options might be limited) and browse the web in general.
Can I watch a movie or listen to music online?
Video and audio streaming platforms consume a lot of data, so access to platforms like Netflix, Prime Video, Disney+, TikTok, YouTube, or Spotify is blocked. To avoid the fast consumption of your data allowance, we've also restricted access to application stores. To listen to your playlists, watch a movie, or binge-watch your favorite tv show, don't forget to download them before your trip.
Is the internet connection secure?
The Wi-Fi on board is public; therefore, we recommend avoiding private or sensitive information transfers while connected.
Can I purchase additional data packages or faster Wi-Fi?
Currently, we don't have any additional packages available for sale.
Do you have any questions?
Check out our help section or contact our customer service experts online.
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If you are traveling on a Greyhound bus, you can find the relevant Wi-Fi information here.